Privacy Policy
Last Updated: June 2026
TJ Resin Jewellery (“we”, “our”, or “us”) is committed to protecting your privacy and personal information.
Information We Collect
When you place an order, submit an enquiry, or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order details
- Payment information (processed securely through third-party payment providers)
- Information provided for custom orders
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Communicate about your order
- Respond to enquiries
- Provide customer support
- Create custom and personalised products
- Improve our products and services
- Comply with legal obligations
Custom Keepsake Orders
For custom keepsake and memorial jewellery orders involving ashes, hair, or personal items:
- Items supplied by customers are handled with care and respect.
- Personal items are used solely for the purpose of creating the agreed custom piece.
- Any remaining materials will be returned, retained, or respectfully disposed of according to the customer’s instructions.
Payment Security
We do not store credit card information. Payments are processed securely through trusted third-party payment providers.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with trusted service providers where necessary to:
- Process payments
- Deliver orders
- Operate our website
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and help us understand website usage. You can disable cookies through your browser settings if you prefer.
Data Storage
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact: TJ Resin Jewellery. Email: tracy@tjresinco.com. Website: www.tjresinco.com